Contact Red Hippo Are You Looking For Something? Before contacting us, please visit the Help Centre. There you'll find quick answers to the most frequently asked questions. Questions not answered in the Help Centre? Please contact us, we'd love to hear from you! Customer Support Contact Hours (Excludes Public Holidays) Monday - Friday: 8am - 4pm Open a Support Ticket We respond within a few hours Open Ticket Live Chat Live Chat with a real person Click to Chat Email Us Complete the form to send us an email. For support please open a support ticket using the link above.